About Winters Financial Network

At Winters Financial Network we have been using NPS scoring software for about 4 years now with extremely positive results. In addition to the obvious benefits of being able to keep our finger on the pulse of our customer satisfaction level through surveys sent twice per year, and the brand recognition those touch points have afforded us, we have also been able to leverage those positive testimonials and responses into over 50 - 5 Star Google Reviews. Those reviews have, in turn, helped drive our website higher in prospective customers' online search results creating even more visibility where the majority of customers now begin their insurance search: the Internet. We look forward to continuing to use NPS scoring to gather valuable insights into our customer's mindset and finding valuable pieces of data to drive agency decisions.